Eight building blocks. Each is generic; together they become whatever tool your domain needs. Here's each one — with how it shows up in Faultwise.
Raise work as records with your own fields, statuses and routing — faults, support cases, tasks, ideas, anything. Each gets a unique reference and a running trail.
Upload your documents; answers come from them first, retrieved by meaning and cited — not a guess. You choose the depth: quick and local, or deep with the web as backup.
Close a job with the real outcome and it's embedded into the knowledge base, weighted above the manuals — the next similar case is answered from proven history.
Model the things you track as structured, cross-linked records — with the fields and relationships that matter. The AI reasons over the real record, not a generality.
Private, access-controlled libraries for decks, files and images. Office files open in-browser as PDF; screenshots sit beside the record.
Individual logins or shared company/division logins, each scoped strictly to its own data, its group's, or the whole site. Admins see everything; tenants see only theirs.
Built-in support messaging with live presence — online, away, busy — and typing indicators, so users can reach you from inside the tool.
Rename every entity and tab to your domain, and wear your own name, colours, logo and branded email end to end.
Most need all of them, shaped differently. Tell us how your team works and we'll map it onto Corva.